We accept returns and exchanges for manufacturing defects (such as tears, stitching errors, etc.) or size mismatches. Return and exchange shipping costs are the responsibility of the customer.
What should I do if I placed the wrong order?
If you placed the wrong order, please contact us via WhatsApp or live chat for assistance.
When will my order arrive?
Once dispatched, your order will arrive within 2 to 4 days.
What are the shipping options?
You can select your preferred shipping method at checkout.
Do you offer international shipping?
At the moment, we do not offer international shipping. However, we plan to introduce international delivery options in the future. 🚀
What is the shipping policy?
Once your order is placed, you will receive a confirmation email from our fulfillment team. After your order is fulfilled, you will receive another email with your tracking information. Shipping fees are non-refundable in the case of returns.
What size should I buy?
Not sure which size to choose? Check out our size guide located below the available size options on each product page.
Are the products safe for children?
Yes! Our products are designed with children’s health and safety in mind and can be used with confidence.
When will out-of-stock products be available again?
Out-of-stock products will be restocked as soon as possible.
Do you have newborn products available?
Currently, we do not have newborn products in stock, but they will be available soon.
Where are the products made?
Our products are made in Turkey using high-quality materials, ensuring safety and durability
How should I wash my items?
It is recommended to wash at 30°C to maintain the quality and longevity of the product.
